Billing & usage
Plans, usage & limits
How tickets, overage, seats, spend caps, and concurrency work.
Premia bills on a base subscription plus usage. Manage everything under Settings → Billing (subscription) and Settings → Usage (spend + limits).
Plans
| Free | Pro | Team | |
|---|---|---|---|
| Included tickets / mo | 25 (hard cap) | 100 | 500 |
| Overage / ticket | — | $1.50 | $0.50 |
| Seats | 1 | 3 | 10 |
| Projects | 1 | unlimited | unlimited |
| Custom agents & pipeline editor | 🔒 | ✅ | ✅ |
| BYOK + model selection | ✅ | ✅ | ✅ |
Enterprise is custom — contact sales from the billing page.
What counts as usage
- Tickets — a ticket is one top-level run. When you exceed your plan's included tickets, paid plans bill overage per extra ticket; Free is a hard cap.
- Hosted LLM — if you use Premia-hosted models (not BYOK), that usage is metered on your invoice. BYOK usage isn't billed by Premia.
The Usage page shows this cycle's tickets, overage, hosted-LLM cost, and a projected invoice total.
Limits & controls
- Spend cap — set a monthly dollar ceiling; new runs pause (queue) when projected spend reaches it, and resume when you raise or clear it.
- Seats — inviting past your plan's seat count is blocked until you upgrade.
- Concurrency — plans allow a number of top-level runs at once (Free 5 / Pro 15 / Team 30). Over the limit, runs queue and start automatically as slots free — they never fail. Child runs (a ticket's fan-out) don't count against it.